Returns and refunds

Return conditions

You have 14 days from the date you receive your order to change your mind and submit a return request.
Returned items must be unworn, in their original packaging, and include the return slip.

Return shipping costs are your responsibility. You may send your parcel back using the carrier of your choice, to the address shown on your return slip. Returns via pickup/drop-off points are not accepted.

We do not offer exchanges. If you would like a different item or size, simply place a new order.

How to submit a return request

1. Access your account

Log in to your account, then click on "My orders / return requests".

2. Select the item to return

Click on "Details" (or on the magnifying glass icon if you are on mobile).

Check the item you wish to return, select the reason for the return, then confirm by clicking "Return a product".

Once your request is confirmed, you will receive a confirmation email. (This may take a few minutes.)

3. Ship your parcel

You have 14 days from the date you receive the confirmation email to ship your parcel.
Remember to include your printed return slip, available in the "Return tracking" section of your account.

Return address

Eurasia Trading International
90 chemin du Ruisseau Mirabeau - ZI ACTISUD
13016 Marseille, France

Timeframes and refunds

Your refund will be issued to your original payment method.

For payments made by credit card or PayPal, the refund usually appears on your bank statement within 15 business days.
Timeframes may vary depending on your bank and are beyond our control.